Steele GMC Buick Fredericton is seeking a Service Advisor.
As Service Advisor, you are the dealership's front-line customer-relations and service representative. Overall responsibilities include explaining recommended service work in the service department and consulting with customers about additional needed services.
As the ideal candidate for this role, you have experience working directly with customers in a customer service and/or sales role.
Determine automotive problems and services by listening to customer's description of symptoms and clarifying description of problems.
Develop estimates by costing materials, supplies, and labour.
Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.