Contact Center client Customer Service Representative Location: Moncton NB Shift/Hours: Rotation Education: Grade 12 or equivalent Salary: Between $14.40 - $15.38 Shifts between 7AM - 2AM Description: This position could involve (but is not limited to): .
Utilize appropriate sales techniques to build good customer relationships and enhance the buying experience for the customer.
Set appropriate expectations for the customer and exceed customer commitments.
Follow-up on issues for customers until resolution is reached.
Record details of contacts received in various systems.
Serve as the fashion expert to the customer by answering product inquiries and giving fashion advice.
Provide accurate information to customers regarding the billing, shipping and handling of their view more / tout voir...