Commercial Communications Service Center Associate
Chandler in Saint John, NB
Saint John, NB
COMMERCIAL COMMUNICATIONS SERVICE CENTER ASSOCIATE
Chandler is a collaborative team focused on high value products, services and solutions that assist our customers in achieving their business goals. Chandler is committed to providing the best, and to achieve the goal, we are also committed to hiring the best.
Reporting to the Service Manager, the Commercial Communications Service Centre Associate will be responsible to support the needs of both Service Technicians and Customers.
Managing customers' expectations
Answer phones/emails ? Direct Service Calls
Receiving work requests, obtaining Purchase Orders and initiating Work Orders
Coordinating Technicians' schedules.
Coordinating installations/service requests, sometimes involving subcontractors.