Our large IT client, is recognized by customers as Canada's leading Telecommunication company. We are looking for a Bilingual Customer Service Representative to support the team. Duration: 3 months Location: Montreal, Quebec, Canada WHAT WE ARE LOOKING FOR
Bilingualism (French & English)
Previous customer service experience.
Excellent communication skills.
Ability to handle tasks in a professional manner.
Responsible for responding to customer requests in a prompt, accurate and professional manner.
Handle any inquiries which require investigation or follow-up.
Ensure requests and inquiries are transferred to the appropriate area.
Develop and maintain good client relationships while ensuring confidentiality.